A well designed system, if not operated and used properly could fail. Training the users is important, as if not done well it could prevent the successful implementation of the system.The intended users are identified at the requirements stage. Now the job is to train them. The users must be trained to know what their roles will be, how they can use the system and what the system will do and will not do.During the training the users were given a trouble-shooting list that identifies possible problems and identifies remedies for the problem. They were advised of the common mal functions that may arise and how to solve them.